In a congested property market, good service relies on more than ticking the boxes expected of any estate agent. Our 20 years of local experience gives our clients unique market knowledge and allows for better returns on all property transactions.
As a demonstration of our commitment to maintaining the highest levels of service and to ensuring every one of our customer's are satified, we make the following promises:
Sales and Lettings
- We guarantee to sell for at least 98% of our valuation price within six weeks or we'll discount your fee by £1000.
- We won’t tie you into a minimum period for sales or lettings.
- We will give you regular updates on the progress of your sale or letting, and will be delighted to meet or speak with you at any point to discuss its progress.
- If we are unable to take a call, we will always respond the same day.
Quality of Service
- As owner-Directors, we will personally ensure that you are nothing less than delighted.
- You will have an experienced, personable, knowledgeable, helpful and friendly team member to progress your sale or rental right from valuation to completion.
- We will only ever offer valuations, advice and recommendations that are in your best interests and that meet your specific needs.
To ensure your property is always presented in the best light:
- We will, wherever possible, professionally photograph and prepare a floorplan for your property and bring it to life with a plain English description.
- We will accompany all viewings, and only ever with an experienced and knowledgeable member of staff, and never a ‘Saturday person’.
- We will market your property on the UK’s biggest property websites including Rightmove, Primelocation, Zoopla and Globrix.